About Dutypoint

Robust Water Infrastructure Solution for Twycross Zoo in the UK

Industry sector

Zoological & Research Facilities

Project type

Water Booster & Cat 5 Fluid Systems

PROJECT SUMMARY

Dutypoint delivered a robust water infrastructure solution for Twycross Zoo, combining potable booster systems with dedicated Cat 5 break tanks. The installation ensures reliable pressure, strict water quality control, and full regulatory compliance across residential, laboratory, and specialist animal care environments.

PROJECT CHALLENGES

Twycross Zoo required a highly reliable and compliant water system to support a diverse range of facilities, from residential and staff areas to specialist laboratory and animal care environments. Each application introduced unique operational demands and varying levels of contamination risk, requiring a carefully coordinated system design.

Key challenges included:

  • Diverse, tailored solutions were required from consistent potable water pressure in residential zones to specialist systems for laboratories and animal enclosures.
  • Ensuring full Category 5 compliance. Laboratory and animal care posed a high risk of backflow contamination, requiring Cat 5 separation from the mains supply.
  • Protecting the public water network. Systems needed to eliminate any risk of contamination entering the mains, in line with strict regulatory requirements.
  • Maintaining consistent pressure and storage capacity. Residential and general-use areas required reliable pressure during peak demand, alongside sufficient stored water.
  • Providing system visibility and operational monitoring. Performance tracking was essential to ensure safety, reliability, and early identification of potential issues.
  • Integrating multiple systems into a unified infrastructure to meet operational, regulatory, and performance requirements across the site.
PROJECT SOLUTION

Dutypoint delivered a tailored combination of potable booster and Cat 5 break tank systems, designed to meet the varied operational demands and risk profiles across Twycross Zoo.

Our solution included:

  • Potable water system for residential and general-use areas: VG3 booster set with a 6000L twin-compartment sectional tank to ensure consistent pressure, peak demand performance, and system resilience.
  • Cat 5 system for the NSCC laboratory: WX2 ScubaTANK® providing full backflow protection, temperature monitoring, and level indication for safe, compliant operation.
  • Cat 5 system for the Orangutan enclosure: WX2 ScubaTANK® sized to local demand while maintaining full compliance and operational visibility.
  • Integrated monitoring and safety features: Temperature monitoring and high/low-level indication across CAT5 systems to support performance tracking and risk management.
  • Physical separation of contaminated systems: AB air gap break tanks, ensuring complete protection of the mains water supply.
THE RESULT

By combining high-performance booster technology with compliant Cat 5 protection systems, Dutypoint delivered a resilient, easy-to-manage water infrastructure. The result supports safe potable supply, protects water quality, and meets the stringent operational requirements of both laboratory and animal care environments.

  • Tailored systems met potable and specialist water demands across all site areas
  • Cat 5 break tanks ensured compliance and protected the mains water supply
  • Booster and storage systems maintained pressure, with monitoring ensuring visibility

Together, these elements formed a cohesive, compliant, and easy-to-manage solution across the entire site.

Need compliant water systems for complex or high-risk environments? Contact Dutypoint to discuss your Category 5 and booster system requirements.