Dutypoint Direct




We always used to think buying pumps online was a pain. Yes, there were many options out there, but unless you knew exactly what you wanted it was almost impossible to wade through all the different pumps that might fit what you need. Then we created Dutypoint Direct (formerly Tradepumps) - we wanted to bring all our knowledge and advice, online, so it’s accessible 24 hours a day, 7 days a week.

 


Contact us
Braden Freeman
Sales Executive
I'd like to think I could help you with anything pump related - at least that's my aim...

Sales Team




Operating since 1976, Dutypoint has become one of the leading players in fluid technology trusted by clients both in the UK and overseas.

Integrity, transparency, accountability and clear communication are crucial to how we do business. We stand by what we say, today and every day.

Contact us
Lyndon Pocock
Technical Sales and Tendering
Good for sizing, selecting, advice on booster sets, HIU's, Packaged Pump Stations and any documentation you require.
Tamar Young
Sales Support Administrator
Send me your questions! I like to aid our external & internal customers, so that everyone can be ahead of their deadlines and enjoy the ride.
Frazer Ross
Sales Engineer
Hello! I've been a mechanical engineer for about 22 years and the last 2 years have been here at Dutypoint.
Ron Burke
Sales
In my role in sales and technical assistance, I help engineers in the mechanical / electrical and construction industry sectors, by providing ‎advice and proposals to assist them with winning contracts; utilising the key benefits of quality innovative equipment which are designed to save space, provide ease of maintenance and minimize downtime.
Jim Burke
Key Account Manager
Garth Ponsford
Sales Coordinator
Specialising in working with Estimators, I help with providing quotes for Booster Sets, Break Tanks, Water Conditioners and other mechanical equipment
Lloyd Preston
Sales Account Manager
I come into work every day to help customers have an easier life! With several years of experience in the industry I am confident that whatever challenge your projects is giving you, we could come up with some solution for you! Please be free to put us to the test! At Dutypoint, we're constantly raising the bar and another new challenge is another new opportunity.
Tom Burke
Sales Account Manager
I can help you with any pump station requirements for foul and surface water applications. I also deal with enquiries from utility companies requiring Category 5 washdown systems and water booster sets.

Client Response Team




We are the Client Response Team.

We provide a central point of contact from order to delivery and pride ourselves on keeping our customers updated all the way.

We are always happy to help and aim to provide world class customer service everytime.


Contact us
Jocelyn Large
Client Response Administrator
I can help you from order to delivery. Always happy to help

Production Team




Our production team here bring reality to your projects. We produce a wide range of standard and non-standard pump booster sets. These range from small single pump units to large multi-pumps with combined tank systems to WRAS approvals.

The range extends to include underground clean & dirty water pumping and storage systems.  If you need it we can make it...


Contact us
Ian Jones
Production and Dispatch Manager
Hello – my role here at Dutypoint is to oversee the Production and Dispatch of our pump and booster sets
Aaron Thomas
Regi Alexander
Olly Jefferies

Service Team




You can contact the team for Commissioning, Service and Remedial works on both clean and dirty water. We have a team of experienced Field Service Engineers capable of supporting every product which is fully supported by our in-house team.


Contact us
Mark Palmer
Service Manager
I manage the Dutypoint Service Department team who offer On Site Service Support for all Dutypoint products, we are also able to support Non-Dutypoint products upon request.