Service, Support, and Commissioning.

Our team of competent, qualified engineers are able to commission a wide range of equipment, not just those in the Dutypoint portfolio and as such, we regularly receive positive feedback from customers applauding our team for 'going the extra mile' whilst on site.

Contact the team

How can we help?





Commissioning

When we commission a system, our experienced and helpful engineers thoroughly assess every part of the installation to ensure that the unit is set to run at peak efficiency. We will report on the performance of your system and will make recommendations for improvement if necessary.

Request a site visit

Servicing

Our team of competent, qualified engineers are able to commission a wide range of equipment, not just those in the Dutypoint portfolio and as such, we regularly receive positive feedback from customers applauding our team for 'going the extra mile' whilst on site.

Book a service

Warranty

Developed specifically for mechanical and electrical contractors, the innovative Titanium warranty & commissioning package provides fully comprehensive warranty protection for 12 months or 24 months from date of despatch, and can be extended to cover up to 5 years latent defects period as required.

Find out more

Our Service Packages 

Developed specifically for facilities managers, building owners/occupiers and homeowners, our Infinity service packages provide a comprehensive on-site service and warranty package for complete peace of mind.

Infinity service packages can help ensure the sustained, trouble-free running of your essential plant room equipment, improve system performance and reduce running costs.

All repair and servicing work is carried out by our own team of expert service engineers who offer nationwide coverage.Two types of Infinity service package are available:

Infinity includes

Dutypoint - Infinity service contracts explained

Our Warranty & Commissioning Packages

Developed specifically for M&E contractors, Titanium provides commissioning to ensure the optimum performance and efficiency for your Dutypoint equipment with the reassurance of comprehensive warranty protection for either 12 or 24 months.

Bespoke packages are also available for up to 5 years cover if required.

Titanium

Dutypoint - Titanium Warranty & Commissioning explained

Foul water pumping stations service

We also offer service packages for foul, sewage and stormwater with 3 levels of service available:

  • Bronze: 1 service per annum
  • Silver: 2 services per annum and 10% off parts
  • Gold: 2 services per annum, 20% off parts and a free one-time call out within that 12-month contract

Please contact us for a quotation.

Dutypoint - Foul water pumping stations service explained