Privacy Policy

Internet Privacy Statement.

Dutypoint Ltd. is committed to protecting a User’s privacy. It will only use the information that it collects about a User lawfully (in accordance with the Data Protection Act 1998).
Dutypoint Ltd. collects information about Users for 2 reasons: firstly, to process your order and second, to provide you with the best possible Service.
Dutypoint Ltd will give the User the chance to refuse any newsletters or emails from Dutypoint Ltd.

Information about you

Use of the site is not conditional upon submitting personal data.
At all stages of personal data collection you will be given the opportunity to opt out of further contact. Dutypoint Ltd. will honour your request for no further contact.
We collect personally identifiable information about you through the use of enquiry and registration forms and when you purchase our products.
Dutypoint Ltd. ensure their retention of personal data is always in accordance with legal requirements.

The Data that we currently collect are:

  • Title
  • Name
  • Job title
  • Company name
  • Company address and phone number
  • E-mail address

General Data Protection Regulation

GDPR is new European Union legislation that came into force in May 25th 2018 to regulate the use and storage of personal data by private and public-sector organisations within member states of the European Union. For the most part it does not differ from existing data protection law in the UK. The prime purpose of the legislation is to regulate businesses selling to consumers and not the business to business activity carried out by Dutypoint Ltd. However, like most EU legislation, GDPR has been deliberately drafted in such way to allow individual EU states to implement it according to local conditions. This means that its rulings are often ambiguous and open to different interpretations. The senior management team at Dutypoint Ltd has reviewed our data protection policies in line with GDPR and taken the following actions.

Dutypoint Ltd GDPR Statement

Dutypoint Ltd is committed to protecting all its customers, suppliers and team members by maintaining best practice data protection processes in line with all UK and EU law including GDPR.

Dutypoint Ltd has undertaken a review of its data protection policy and implemented the following;
• Reviewed what data we hold
• Identified how this data was collected
• Reviewed how we communicate that this data is only used for the legitimate pursuit of business to business activity
• Reviewed our processes for responding to requests to delete, amend or restrict data.
• Reviewed our processes for providing access to data when legitimate requests are made
• Reviewed our legitimate use of data for business to business activity
• Reviewed our consent mechanism. Dutypoint Ltd has interpreted that the GDPR consent guidelines do not wholly apply to B2B activity and that our Unsubscribe policy meets best practice and legislative guidelines.
• Reviewed our security and ability to prevent, detect and report data breaches in line with GDPR.
• Reviewed the need for a Data Protection Impact Assessment
• Reviewed our international data


Our websites may provide links to third party sites. We are not responsible for the content of such sites, which are not subject to this privacy policy. We recommend that you read the privacy policy of any third party sites that you visit.

Security policy

Dutypoint Ltd. have appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside Dutypoint Ltd. to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.

External Services

Dutypoint Ltd use Google services to improve and enhance their website content, which can share information with Google. You can find more information on Google services privacy policies on the following links:

Google Privacy and Terms:

How Google uses information from sites or apps that use our services:

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

For more information on cookies, please see Dutypoint Ltds cookie policy.