Tim Eagle is highly experienced in the world of pumping technology. We talk to him to find out more about his role and his vision for the company.
What’s your role at Dutypoint?
I work in the Construction & Utilities team where I cover all technical sales for the various projects being managed by the team. I provide the technical advice and support to meet our clients’ needs when choosing from our wide range of products. I guess in some ways I am a technical encyclopaedia for our clients.
What were you doing before you joined Dutypoint?
I was working for a company called Broadway Systems as their Technical Sales Director. Last year, Broadway Systems merged with Dutypoint as part of a wider strategy to improve both the company’s product offering and the quality of customer service. The merger achieved both of those objectives and I took on a more varied role as a result.
What has been your most rewarding moment at Dutypoint?
I would say securing an order for a pumping system worth six figures for a large 750 litres/second pump station on the A1 Gateshead Roundabout junction is probably my most exciting moment since joining Dutypoint. It was a big project that needed a considerable amount of pumping expertise. I put a huge amount of time and effort into making sure the technology fulfilled the brief – and it paid off in the end.
What do you enjoy most about your job?
I really enjoy innovating. The different projects I am involved with present a whole range of challenges. It is my job to identify solutions to those challenges and that means being innovative and always thinking one step ahead. I also enjoy providing a solution for each of our customers that is completely unique. No two projects are ever the same, and that keeps us all on our toes.
How does Dutypoint differentiate itself from competitors?
At Dutypoint we have a strong team of very experienced engineers in the pump industry. As a result, we are able to offer a highly bespoke service to provide built off-site packages. Not only does this save contractors time and money on site, it also helps eliminate many health and safety issues.
Why is charitable giving so important to Dutypoint?
Giving is a very important focus for us. As a company we are committed to offering care and compassion to people in times of need. Charitable giving has become part of our company culture and we are all involved in making donations – whether financial or otherwise.
What does the future hold for Dutypoint?
The future for Dutypoint is all about providing a complete range of off-site pumping packages for all types of applications – from drinking water to sewage. As a company we want to continue to grow and expand our offering, while never losing sight of our commitment to customer service and innovation.